SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Initially, I was drawn to this faucet for its eco-friendly RoHS certification, wanting to make a more sustainable choice for my home. Once installed, the benefits just kept coming. The water pressure improvement was significant, making daily tasks quicker and more efficient. The durability of its construction suggests that I won't need to replace it anytime soon, which is both cost-effective and better for the environment. Plus, its sleek design has become a conversation starter with guests.
When I first considered upgrading my kitchen faucet, I wasn't sure what to expect. But after installing this one, I'm thoroughly impressed. The ease of installation meant I didn't have to spend extra on a plumber, and the immediate improvement in water pressure was noticeable. What really sets this faucet apart, however, is its 360-degree swivel feature, which has made cleaning large pots and accessing all corners of the sink effortless. It's not just a faucet; it's a kitchen revolution.
Recently moved into a new place and found the sink faucet lacking an aerator, which was quite needed given the sink's size. Came across this item and was surprised by its adjustability and reach. Installation was a breeze. After a quick initial adjustment, it moves smoothly and can reach all corners of the sink, offering both spray and regular flow. Even my contractor nephew was impressed. Ended up buying the second one. Definitely recommend for its price and versatility.
This faucet is a godsend for older sinks. It's rejuvenated mine and made cleaning a breeze. Highly recommend to anyone looking to refresh their kitchen!!!!
The search for a durable, efficient, and stylish kitchen faucet ended when I found this product. Installation was a breeze, taking no time at all and requiring no professional help. Immediately, the water pressure improvement was noticeable, making tasks like filling pots and rinsing dishes quicker and easier. Plus, the sleek design has modernized my kitchen's overall appearance.
Installation was a snap, and it significantly boosted my sink's water pressure. A worthwhile investment for an instant upgrade.
Elegant and functional, though the finish is prone to fingerprints. ✨👆
It's certainly worth the investment for the added convenience.👍
My kitchen routine has been upgraded thanks to this faucet. Filling large containers is no longer a hassle.
I never realized how much a faucet could impact kitchen efficiency until I installed this one. The process was simple, with clear instructions that made installation quick and painless. Once in place, the difference in water pressure was like night and day, speeding up all my kitchen chores. The swivel feature has been a godsend, allowing for easy access to the entire sink. It's not just a tool; it's an upgrade that has made my kitchen more functional and stylish.
Nice. Love itttt 😍😍😍😍
A simple yet impactful addition to my kitchen, making daily chores much more manageable.
The functionality of my sink has seen a significant improvement with this faucet. An excellent choice for anyone looking to enhance their kitchen or bathroom.
On the hunt for a bathroom faucet that does more? This rotating one is top-notch for its ease, build, and added features. Definitely worth considering.
Effortless to install and performs excellently. Absolute bang for your buck.
Never knew I needed this faucet extender until I got it. It's revolutionized my kitchen sink routine. Simple to install and life-changing!
Impressed with this aerator!
The flexibility to direct the faucet any which way is fantastic, especially for avoiding getting my long hair wet. Big win!
Totally in love with it. Noticed an increase in water pressure, which is awesome. Planning to buy more!
Was skeptical at first, but this gadget proved me wrong. Easy to set up, works like a charm, and truly worth the investment. Best purchase in a while.
Absolutely adore this! Installation was simple. It's been a game-changer for face washing and brushing teeth, especially with my neck issues. A must-have for me!
Perfect upgrade for older kitchen sinks. Highly recommend giving it a go.
Installing this was a breeze and it really stepped up the water pressure!
👍👍👍
Super easy to install and matches my decor perfectly! 😊