SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
These are a nice pair of aviator sunglasses. They are actually a little bit smaller than mine, which is nice because I think mine are too wide. This is coming from someone who has a slightly larger than average head/face and usually needs large sunglasses. Quality is on par - I don’t feel like they will break on me or become wonky. Price point is perfect. Definitely pick up a pair!
Originally I thought they were going to be bigger. But when I received them they were about the same size as your standard aviator glasses. But now that I have worn them a few times I realized they are a perfect fit for my face! These glasses are good quality! Recommend it!
Absolutely LOVE these sunglasses. They are great quality and very stylish. When they arrived I was so happy I didn't give up on them. I loved them so much I just purchased another pair to be delivered to a friend. Thank you so much!
I have a slight obsession with sunglasses and I was looking for the perfect black pair of aviators for the summer and I lucked out and found this pair. These are the only sunnies I wear now and I love them. They are so lightweight and after driving in the car for a while they do not hurt my nose or my ears. These are my go to and I get some many compliments on them. They are a great price and I would buy them again!
Wicked cute! Was going to get another but honestly these are better and I like the cost. I have a smaller framed face/head and these aren’t too big or too small. I wish the lenses were a little darker because they are a little more transparent than I’d like when the sun hits them a certain way but totally not a big deal. Very happy I found these.
Nice pair of glasses, a bit too big for my face but I still enjoy wearing them. Great buy for the price.
Looks just like the quay aviators. They are pretty durable so far, I ordered 2 pcs so if my toddler decides to ruin one I still have another on hand. Not super light and pretty big to cover the dark circles under my eyes.
These are so cute! They’re very flattering on my face. I love aviators but always need an oversized aviator due to my face shape. These fit the bill! 😉
LOVE LOVE LOVE. Sometimes metal aviator glasses are on the cheaper side and are loose or break easily. These have been amazing! Fit great and look sooooo cute!
I like these glasses, they were what I was looking for but I often can’t find glasses that fit me right and these are a little too big unfortunately.
Love these polarized sunnies. Great for any face shape. Not too big but the perfect size.