SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
These are pretty good solutions. I normally use this device every night, but I’ve only used one in the few weeks since I bought these. I snore and have difficulty breathing through my nose especially when I lay down. I have been looking for solution for a long time. Some solutions are so expensive that I cannot afford them, and even if I did there is no guarantee that they would work. This product is being sold at such reasonable price that I could resist not to try it. WOW! Did I get my money’s worth?!!! The very first night when I used it my nose breathing problem has disappeared. I still snore a little but not as loud as I used to snore. So it definitely helped with snoring as well. This product provided a solution I needed at the price that cannot be beat! I give it a strong recommendation. Thank you.
I have actually purchased these twice and am going to buy them a third time soon. I am really addicted to these weird little contraptions. I use them for bedtime, when I have a cold, and when I have a migraine. The first time, I lost the set that I used. Bummer! The second time, my toddler son lost it. This made me so sad! He was so sweet about it, so how could I get mad? But we found my device soon! I am currently using my new device and I'm happy. I will likely buy another set because: a) they price is perfect; b) the size is really fits me; c) I am afraid that someday these will be discontinued and I'll be screwed; and d) they really work.
I have trouble sleeping because when I lie down I have trouble breathing thru my nose. It not only causes snoring but i dont seem to feel rested even after many hours of sleep. Nise vents have made a huge difference. I've tried a lot of these vents and these are the ones that work best for me. They are silicone and soft so they won't cut the inside of your nose. But they are firm enough to not collapse. They are super comfortable. I'm very happy with my purchase.
I tried a lot of devices, special drops and so on. But a miracle happened only with this small device. I don’t want to drink pills, drip drops, tie up my chin. All this is cumbersome and uncomfortable. Of course, you also need to get used to this thing, but on the third night I got used to it. This low price for what effect you get in the end
Used a few times feel good, to buy again, also recommended the friends around to buy.Morning mouth also not stem, no side effects, will insist on down, you go to sleep at night have been snoring, too noisy for me to sleep, with the later, don't snore, breathing becomes smooth, quite a snore products, has recommended to a friend, your rest is bad, snoring is serious, affect family rest, friends said this useful, buy a try
It may sound bizarre, but this device was actually the most effective device I tried, cutting my total snoring in half, according to my scores and my wife's scores. I really impressed! Snoring was always my problem, my wife could not sleep next to me. I had to go to another room. This device solved our problems!
Once you get used to these you won't ever want to be without them. I bought a second set to take with me while I travel. Easy to clean up and very durable. My husband says they make a huge difference for me with my snoring. I'm so happy now! I really advise this device!
I snore while sleeping on all sides, so other devices weren't good for me. BUT!!! This device is incredible! l look a bit weird, but this one seems much better than the spiral I tried last night and all devices I tried before. So I highly recommend this product for all who have such problems with snore as me