SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I love my Owleys vacuum cleaner!! such a handy and pretty device!!! amazing quality thank you!
nice mini vacuum cleaner. bought it for both my car and home. has actually high suction power, charging lasts about half an hour, and it's very comfortable to hold in your hand. lanning to order more owleys travel accessories as the brand impressed me with this product!
Really powerful vacuum cleaner! Effortlessly removes dog hair and dirt from shoes. Very convenient USB charging and compact size. Great device to have in your car and also at home. Highly recommend!
Great car vacuum. Bought one for myself and then as a gift for my son.
I really like this small handy vacuum cleaner, the suction is good (both modes), the battery life is just enough (about half an hour), the weight is light. The only thing is that you need to empty the dust container quite often during use. It's not very big. But if your car doesn't get dirty very quickly, this is the PERFECT option! And I also have to say emptying is simple -one click. Still I have no regrets about the purchase.
I replaced my old dust bag with this little auto vacuum cleaner. And did not regret. Works great. Much easier to clean and use than the one I had before... I drove without a car vacuum for about 3 years and finally realized how much I needed one. Sometimes you just don't realize that such a smart device saves time and helps keep things clean!
a great little car vacuum and easy to use. a useful purchase for the car and home to get rid of small debris or cat litter. I'm definitely a fan!!!
It is handy and light weight. Perfect tool for street dirt and crumbs. I use it once a week. This car vac is much more convenient than pulling the vacuum cleaner by the cord, etc.
This cordless vacuum has enough battery power to clean the entire Volkswagen Routan (including the trunk). Very happy with the purchase. I chose between other, cheaper models and can say this vacuum cleaner is worth the money.
this car vac is awesome! I really like the design, its very minimalistic and convenient to hold. I store it in my seat back pocket.
I was pleasantly surprised that this cordless handheld vacuum doesn't differ much from a home vacuum cleaner in terms of cleaning quality and power...... Picks up dust and dirt from the street perfectly, I'm totally satisfied
very handy and compact car vacuum cleaner! it takes literally a few seconds to empty the dust cup from dirt and dust. the vac charges from the usb port, but I use an adapter and charge it from the cigarette lighter. so I charge it while I'm driving, and when I arrive I can immediately vacuum the car to keep it always clean. thank you owleys !!
the quality is excellent and the delivery took only 3 days. this small vacuum fits comfortably in the hand and can clean even in the most narrow spaqces, especially under the seat and between seats.. I really like the hose nozzle with with the blowing function, use it to clean the vent
This is my third car vacuum cleaner, and after two weeks of use I can say for sure that this is the best product in this category that is definitely worth its price.
I gave it to my husband as a birthday present, and now he vacuums his car everyday lol... he really likes it so I'm happy with the purchase 👍
Stylish on the outside and surprisingly powerful on the inside! Everything is as described. Gonna buy one more for my dad as a Christmas present
Delivered in just 3 days! As for the car vacuum itself, it works great, is very easy to use and fits comfortably in the hand. The only thing I didn't like is that dust container is transparent and all the dirt is visible...
Great hand held vacuum. We have a dog - it sucks up all the hair and the car is perfectly clean again :) it's also very compact, which is important, as it doesn't take up much space. I'm going to order one more for a gift!