SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
God, what you're cute is just 100000/10 Magnit and when walking, you can't get it otherwise just visocy socks
Awesome socks)) are thin but cool. Magnets work, all OK. The seller responds quickly. Took 2 pairs-one for herself, the second for a cute present)))
Are like for summer, a very good magnet, equal to the description and photo very funny: D
10/10 quality price n âą 10/10 fast delivery and reception n âą 8/10 soft touch n âą 10/10 accurate product as advertised
They are very beautiful, the fabric is thin but not of poor quality and the truth is the eyes are very well embroidered and the hands are also :)
They are exactly like the description, they arrived within the expected period 10 days, they are finite and soft. They are one size, for one size 37 van perfect
Are beautifulđ„°đ The quality is perfect, soft and stretch. The quality of the seller even more, if you are going to buy this scalcetitas do it with them. Give a very good attention and doubts arise I am very grateful, I just wait for the other socks, thank you very muchđ„°đ
Very fast delivery! Match the description, cute socks! Recommend! I don't want to shoot them. Cute;))
Beautiful socks, received quickly, well made, and fit well. High quality, soft and comfortable, consistent products, as shown in the picture, very consistent. I like this pair of socks, I recommend it
I like these socks, they are of high quality! I am satisfied and happy with fast delivery. The description is the same as in the photo, and the seller is very friendly. recommendation
The delivery is fast and the quality looks good. I am very satisfied with these high-quality and affordable socks. I really like them, they're great. Thank you to the seller, I'm very willing to recommend them
I like these socks, they are of high quality! I am satisfied and happy with fast delivery. The description is the same as in the photo, everything is normal, and the seller is very enthusiastic
They arrived super fast, they are very cute, good quality, my daughter was happy, such as the photos, highly recommendedđ