SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
For my car
Great price, easy to clean, love the light.
Love the fact it lights up and has a lid
What I appreciate most about this ashtray is its metal lining and bright light. Portable and versatile, it conceals cigarette butts when closed and features two slots for holding cigarettes upright. However, the plastic top inside is a minor drawback.
We absolutely love this ashtray! It's well-made and serves as a stylish accessory in the car. The built-in light is especially handy in dark conditions, and the integrated snuffers work wonders. Compact and easy to carry, it's a significant improvement over storing cigarette butts in a baggie. Highly recommended!
The compact size of this ashtray fits perfectly in my car's door panel cup holder. The bright blue light aids in cigarette placement. It's a great gift for smoker friends!
My car is relatively new and lacks an ashtray or lighter, making this product a perfect solution. Living in a rural area, I'm mindful not to litter, so the LED light is invaluable for nighttime use. Additionally, the push-button opening mechanism is convenient, preventing contact with ashes.
Love this product!
This product is excellent. The built-in light is helpful for navigating in the dark, and the smoke remains contained within the unit. It's particularly useful for smokers, and I often use it in my car for friends who haven't quit smoking. Easy to remove from the car, leaving no traces of use.
This ashtray is nice, albeit a bit small. While the light is a useful feature, I prefer using it on my desk due to its size. The dual cigarette slots are convenient for extinguishing cigarettes.
While the primary purpose of this product is to serve as a cupholder ashtray in a car, I personally appreciate its closing lid, which effectively conceals any lingering odors. Its portability is another plus point, allowing for easy transport. As for the LED light, it provides adequate illumination without being overly bright.
This ash tray is great for the car. It seals tightly so your car doesn't smell like an ashtray.
Easy to use
The Car Ashtray with Lid presents a thoughtfully crafted smoking accessory with an array of functionalities. Crafted from stainless steel, this ashtray boasts durability and ease of cleaning. Its detachable design facilitates convenient cleaning, while the LED blue light adds a charming touch and enhances visibility in dimly lit environments. Thanks to its innovative design, the ashtray remains windproof, preventing ash and cigarette butts from scattering inside the car.
Small but just as pictured. Nice little led light when you open it.
This ashtray closes when not in use. Love that it lights up when in use.
I keep this ashtray on my boat, and it performs admirably. The inclusion of the light is especially helpful during nighttime activities, and its robust construction ensures it can withstand windy conditions. Additionally, it's easy to clean and store when not in use.