SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I was initially hesitant due to the price, but these sunglasses are surprisingly well-made. They've endured quite a bit of abuse without a scratch, and they fit perfectly on my face. Highly recommend, and I'll definitely be buying more from this brand.
These sunglasses are trendy and offer decent quality for the price. They fit well and keep the sunlight out effectively.
Arrived quickly. Is as the photo is, although for the shape of my face something big was left.
It arrived earlier than estimated, and it is all in bus recommended condition
The lenses are a bit smaller than expected, but they're still cute and offer great sun protection.
Nice glasses for the price, stylish and good quality. My daughter is a big fan.
Excellent👌
Super cute and effective at blocking the sun. They go with everything!
These are my go-to sunglasses, and they're incredibly stylish. They hold up well and complement any outfit.
Purchased these glasses for a weekend trip, and they worked wonderfully!
Loved these sunglasses—they're stylish and exactly what I needed. They fit perfectly and look great!
They arrived in perfect condition. As it is in the photo Arrived long before the estimated date and the quality is very good
My daughter immediately claimed these sunglasses after a photoshoot because she thought they were so cute.
They fit my face perfectly, and I absolutely adore them.
I keep one pair in the room and another in my car—they're dark enough and of good enough quality for both settings.
These sunglasses arrived exactly as pictured, and they look adorable on. Very trendy!
I love the shape of these sunglasses, and they fit me perfectly.
Affordable and stylish, these sunglasses are a fantastic find!
They are fine but they hit me scratched as if they were already used.
Cute, comfy, and affordable—these sunglasses are a frequent rotation in my wardrobe, and I absolutely adore them.
Product in good condition the shipment was very fast the supplier sent it exactly the same as how it is in the photo good quality product I love the color the model and the design of the product
These glasses are affordable and look nice!
Wasn't sure what to expect in terms of quality because of the price, but these sunglasses are just fine. Even my granddaughter approves, which is rare!
Received compliments on how expensive they look while wearing these sunglasses. Absolutely love them!
Very cute and good quality